Terms & Conditions

All reservations are subject to any travel restrictions mandated by State of Maine. Please review Maine Travel Protocols prior to booking.

1.     Premises: Manager rents to the Renter, and the Renter rents from the Manager, for the rental period specified and upon the conditions set forth, the premises that you have reserved with MaineStay Vacations as described in the Guest Confirmation.

 

 

2.       Rent: Renter agrees to pay to the Manager rent in the total amount plus applicable taxes, fees, and deposits, as stated in the Guest Confirmation.

 

a. To hold this reservation, 50% of the rent is due at the time of reservation if using a credit card or within seven (7) days of the date of this agreement if paying by check or money order. Failure to timely deliver this amount will terminate this agreement.

 

b. The cost of this rental includes rent, processing fee of (9%) of the total reservation, Cleaning Fee, Trash Disposal Fee ($29.00 - $49.00/week), Maine Sales and Lodging Taxes (9% of the total reservation), Damage Waiver (non-refundable), Pet Fee (if applicable, non-refundable) and Linen Service (if applicable).

 

c. If this agreement is entered into within 30 days of check-in, the full amount (rent plus tax and fees) is due immediately. Failure to deliver this amount immediately will terminate this agreement.

 

 

3.       Damage Waiver: Renter shall be charged a Damage Waiver of $79 (non-refundable). This Damage Waiver is a mandatory, non-refundable fee providing coverage for up to $1000 of accidental/non-negligent damage to the property reported to MaineStay Vacations during the Renter's stay. Upon arrival at the premises, Renter shall check the cottage for cleanliness or damage and shall notify the Manager of any problems. Renter also agrees to report any and all accidental/non-negligent damage during stay. This damage waiver is in place of a security deposit. Should negligent/purposeful damage or accidental/non-negligent damage of over $1000 be found after Renter's stay, Renter will be held responsible for damage exceeding $1000 and Manager shall itemize these problems and contact Renter immediately. The charges will be withheld from the credit card on file and Manager will deliver a copy of the itemized list to Renter. The failure to report damage during Guest stay will affect Guest Standing with Manager.

 

 

4.        Conditions: This agreement is made and accepted by Renter upon and subject to the following express conditions and provisions, to which the Renter covenants to adhere:

 

a. Renter shall use the premises in a careful, lawful and orderly manner and shall not allow more than 4 guests and invitees upon the premises at any one time.

 

b. Renter shall not permit guests to sleep over more than the agreed-to number of people allowed in the Property.

 

c.  Renter shall, promptly upon check-out, vacate the premises and leave the same in a clean and orderly condition. Renter will bring to the attention of Manager any damage caused by Renter or Renter's guests. If damage is not brought to our attention it will be considered negligence.

 

d. Renter shall be responsible and liable to the Owner for any loss or damage to the premises (including the furnishings, fixtures and personal property of the Owner) caused by the Renter or guests/invitees. All damage to the premises, furnishings, fixtures and/or personal property of the Owners occurring during the rental period shall be presumed to have been caused by Renter. Renter agrees to leave the premises in as good a condition as it was found upon arrival and specifically agrees to leave the premises clean and tidy, wash and put all away all dishes and cooking implements, handle trash according to instructions and clean up dwelling.

 

e. Renter is prohibited from assigning this agreement or subletting all or part of the premises.

 

 

5.       Indemnity: Renter shall indemnify Manager and Owner and hold them harmless from and against any claims arising out of, or on account of, the use or occupancy of the premises by the Renter and the Renter's guests and invitees. Manager and Owner shall not be liable to Renter or any persons claiming by or through Renter by right of subrogation or otherwise for any damage or injury either to the property or person of Renter or others as a result of fire, casualty, or the existing state of things, occurring or existing in or about the premises, and whether or not caused by negligence, breach of contract or otherwise.

 

 

6.       Waiver of Trial by Jury: The parties hereto, for themselves and their personal representatives, successors, heirs and assigns, as the case may be, expressly and voluntarily waive any and all rights, whether arising under the Constitution of the United States of America or any state, rules of civil procedure, common law or otherwise, to demand a trial by jury in any legal action, lawsuit, proceeding, claim, counterclaim or any other litigation proceeding based upon, or arising out of, this agreement or an event of default hereof or otherwise between the parties hereto and their personal representatives, successors, heirs and assigns, as the case may be, as a consequence of this agreement. No party to this agreement or their personal representatives, successors, heirs and assigns, shall seek a jury trial in any such action or proceeding. No party to this agreement or their personal representatives, successors, heirs and assigns, shall consolidate any such action or proceeding with any other action or proceeding wherein the right to a jury trial has not be waived. The parties to this agreement have not, in any way, agreed with, or represented to, the other that the provisions of this WAIVER OF TRIAL BY JURY will not be fully enforced in all instances.

 

 

7.       Renter is Not a Tenant: This agreement does not create a tenancy for the premises. If Renter violates any of the conditions or provisions in this agreement, this agreement shall terminate and Manager lawfully may, immediately or at any time thereafter, and without demand or notice, enter into and upon the premises and expel the Renter and remove his or her effects there from without being deemed guilty in any manner of trespass.

 

 

8.       Cancellation/Refund Policies: Guests who cancel at least 60 days before check-in will be refunded 100% of the amount paid, less the processing fee to cover administrative costs associated with their reservation and cancellation. If canceled between 30 and 60 days before check-in, guests will be responsible for the deposit they made (generally 50% of the total booking cost), as well as the processing fee, unless the dates can be re-rented, in which case we will refund 100% of the amount paid, less the processing fee. If canceled less than 30 days prior to check in, guests will not receive a refund unless the dates can be re-rented, in which case we will refund 100% of the amount paid, less the processing fee. Given all of our rental homes are independently owned, bookings are not transferable. Should you elect to switch your booking to another rental home, the cancellation policy will apply.

 

 

9.       Manager's Covenants and General Provisions: Provided Renter is performing the conditions and terms of this agreement, Renter may use and enjoy premises without hindrance.  If during the rental period a maintenance problem develops, Renter agrees to notify Manager immediately. Manager and Owner shall have the right, with reasonable notice, or without notice if Renter cannot be contacted, to enter and inspect the premises and to undertake any necessary repairs which will not unreasonably interfere with Renter's use of premises.

 

 

10.     Pets: If the Property rented allows pets and the Renter has informed Manager and all fees are paid, the Renter must be responsible for the pet at all times.  Renter shall not leave pet alone in Property at any time without being in a crate. Renter shall have pet on leash or in voice command at all times when on or outside property.  Renter shall not allow pet to roam off property at any time.  Renter shall not allow pet on beds or furniture and will not bathe pets inside house. Only those pets disclosed to MaineStay Vacations at the time of reservation are permitted - visiting guests must not bring pets on the property without approval by Manager. Renter must use a flea and tick preventative on pets before arrival.  Renter must clean up pet waste daily and on departure day.  Any unauthorized pets or evidence of pets found on the premises, whether it is a property where pets are prohibited or a pet-friendly property where prior approval was not obtained and the non-refundable pet fee was not paid will result in immediate termination of your reservation and an additional cleaning charge of $500 will be charged for any home where pets are prohibited and the normal pet fee will be charged if the home is pet-friendly. If you have questions, please contact us, we are happy to help. Note: The pet fee only covers one approved pet. If you are bringing multiple pets, you may be asked to pay additional pet fees. Please contact Manager with questions regarding approval for your pet(s). 

 

 

11.    Private Wells & Drinking Water: Nearly all Harpswell (and some Brunswick and Topsham) residences have water supplied by a private well and given their dynamic nature, with its quality and quantity influenced by ever-changing environmental factors, we recommend that Renters import their drinking water. Please follow this link for more information regarding Maine and private well water- https://www.maine.gov/dhhs/­mecdc/environmental-health/­eohp/wells/mew....

 

 

12.    Power Outages & Internet Services: During the Fall, Winter, and Spring (and even sometimes during the summer months), the coast of Maine experiences stormy weather (Nor’easters, wind storms, and snow storms, etc.), which can result in the loss of power and internet services. Central Maine Power, who provides our electricity (and the Cable & Phone Companies) do their very best to restore power to properties within 24-48hrs, but this can change due to the significance of the storm and damage to power lines. Please understand that power and utility outages are out of our control and we will do our best to help you in emergency situations. Manager and Owner are not responsible for replacement housing due to power and utility outages as a result of acts of nature. Renter understands that homes with private wells will not have running water during power outages.

 

13.    Air Conditioning: Given the mild temperatures we experience in Maine for the majority of the year, most properties DO NOT offer air conditioning. Fans are provided at every home and we do have a selection of homes that DO provide air conditioning. If you have specific concerns regarding air conditioning, please contact Manager.

 

 

14.    Linens & Towels: Our linens and towels will continue to be professionally laundered and sanitized by Pratt Abbott, whose powerful cleaning agents and high-temperature finishing offer a higher level of disinfection than we could ever provide ourselves. Beds will be made with freshly laundered sheets prior to Guest arrival and towel sets will remain in their sanitized packaging, placed on top of each bed.  Should you wish to decline our linen service to bring your own linens, you are certainly welcome to do so and we will remove the cost of the linen service from your invoice. If you have any questions regarding the linen service, please contact Manager.

 

 

 

MaineStay Vacations  | 207-833-5337

1624 Harpswell Islands Road, Orr's Island, ME 04066